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Issue 23 - 2017 │T1 │W9

 

Link - access past issues in the archive

Smashing Windows 10 records! News item

As reported in this term's Technology News for Schools, the department's eT4L service has delivered an effective self-service deployment option for Windows 10 in over 2,000 schools across NSW. In only 64 school-days since the launch on 14 November last year, our schools deployed Windows 10 to 44,347 computers. We broke the record for the largest Windows 10 deployment by one organisation in the Asia-Pacific region on 16 March 2017. On average, that's almost 700 successful builds on each school day and represents a pace that very few large organisations that are spread across so many sites could hope to achieve. Of course, this achievement could not have been possible without reliable and robust networks, quality server configurations and standardised environments developed by ITD in conjunction with our vendor partners. The other critical component in delivering this amazing outcome is the strong acceptance of eT4L Services by our schools and the support of school ICT coordinators and principals. Well done everybody!

2017 HP Notebooks News item

Three new models of HP notebooks have been released for 2017 and are now available for discretionary purchase. You will notice there have been slight price increases across the range compared to the previous year's models and this is normal. As models age, their price decreases throughout the life of the contract. Then as new models are released, their prices revert to new starting prices, as negotiated in the new contract. To order any of these new models, please follow the normal ordering process via the catalogue. For any difficulties in ordering, contact EDConnect (email to detbuy@det.nsw.edu.au) or call EDConnect (option 4) for assistance. If you have any questions about the new models prior to ordering, you can contact HP directly.

2017 HP Notebooks

So… G Suite or Office 365? Information item

For over two years now, teachers and students in NSW have had the choice of using G Suite (formerly Google Apps) and MS Office 365. Both have a common core set of tools: cloud-based storage, a collaborative word processor, spreadsheet, presentation, website creation and note-taking tools. But one question that’s often asked is, “which one should I use?”It’s a great question.  A common misconception is that the department likes to block and restrict teachers and students from new and exciting technologies, but if that were true, there’d only be one of these cloud suites to choose from. So why are there two on offer in the first place? And why did we launch them on the same day for our schools to use?  Microsoft and Google are global businesses and major competitors.  If an organisation the size of DoE with its potential million future customers were to pick one only, what incentive would there be for that company to innovate in the education space? By openly challenging each other with every update and new product release, rapid progress in ICT developments in teaching and learning is ensured. So which should you use? Whatever works best for you, your students and the task at hand.  Learn and use them both.

Microsoft vs Google arm wrestling image

Google Sites / Keep for students! News item

Google first produced its Sites product several years ago as a simple way to publish websites. Since we launched G Suite in 2015, the Sites component was only available to staff. Teachers could however create a basic site, then share that site with students and grant them editing rights so that they could continue the site creation. Since then, Microsoft weighed in and released their great Sway product, which produces modern and highly polished visual websites that work well on any browser on any size device. Sway has been available for staff and students since its release. But now Google have hit back with their new Sites product and the great news is that Google's new Sites will be made available to ALL students, K through 12, from Monday 27 March. In addition, Google's handy note taking app - Keep will also be made available for all students. More exciting announcements about G Suite will be in the first SchoolBiz of term 2. It's time to start creating!

MS Docs.com for everyone! News item

In another great announcement, Microsoft's Docs.com service will be switched on the same day for all users - staff and students - via their DoE Office 365 account. If you love Sway and MS Office, then Docs.com is the publishing platform designed specifically with you in mind. Use Docs.com to arrange your Sways and other Office documents in various categories for easy browsing by your site visitors. Just sign in using your DoE email address to get started.

Microsoft Docs.com

Chrome and Firefox updated News item

While Internet Explorer 11 is the department's standard supported browser for corporate applications, we know that schools use alternative browsers like Chrome and Firefox for general browsing purposes and for using our G Suite service. For all those who like to keep their browsers updated, Chrome v57 and Firefox v52 have been released on the eT4L Software Catalogue for deployment to eT4L Windows PCs (the above links only work from school). The school's delegated eT4L software manager will need to approve it in Software Catalogue before it will appear for deployment through UDM. When pushed out from UDM, the installers are designed to replace any older version that may be installed on the PC.

VOIP phones in schools Information item

VOIP (Voice over Internet Protocol) is a technology that allows special phone handsets to use computer network cabling instead of separate phone cabling. VOIP converts the phone's analogue audio into a digital format which is then transmitted over the network. VOIP systems have been installed in over 300 NSW public schools to provide phone extensions in a variety of areas that previously may not have been covered by normal telephone extensions. Where VOIP systems have been installed by a vendor without first consulting ITD, it may cause network congestion that results in computers “slowing down” or not connecting. Careful planning is required before installing a VOIP phone system on the school’s network infrastructure. This requires the installer to follow DoE standard configurations for VOIP equipment. If your school is considering a VOIP telephone system, please consult with your local schools ICT support team for advice and assistance prior to purchase.

VOIP traffic congestion

Busy Teacher: English resources Link item

Teachers are always on the hunt for educational materials online. BusyTeacher is especially curated for language teachers. It has over 17,000 free printable worksheets and lessons plans for teaching English. These materials cover all age groups and are available for free download without registration. Everything is organised into multiple categories including: grammar, writing, listening, speaking, reading, vocabulary, and many more. There is also an entire section on ESL with articles and materials specifically designed for ESL teachers. Online generators for Word Search and Word Scrambles are also included. Take a look!

Instructables: ideas in the making Link item

Instructables is an educational website and mobile app where you can access a treasure trove of instructional videos and how-to guides covering a wide variety of topics from science experiments to amazing inventions. If you need some new ideas for your next classroom maker project, Instructables offers a library of over 100,000 do-it-yourself projects created and shared by members of the community. In addition, teachers can build their own projects and upload them to the site, sharing ideas with other teachers.

ICT Thought of the day Fun item

Why is it so easy to watch twenty 3-minute videos on YouTube, but so hard to watch a one-hour video?

Merrylands East PS on SBS news Peer item

Merrylands East Public School recently featured in a television news report on SBS with a great story on their project-based learning activities and using new technologies to connect with remote Aboriginal communities and tell traditional stories using Minecraft. Read about their journey and watch the news report by clicking the image below.

Click to read about and watch this news story

Aruba Wi-Fi in primary schools Information item

Many primary schools started investing in Wireless Access Points (WAPs) for their classrooms several years ago, with the Aruba iAP-105 being the most common model. That model was discontinued in late 2015 and some primary schools have been wondering how to extend their Wi-Fi network since they can no longer purchase their existing model WAP anymore. It's important to ask your local schools ICT support team for further advice before purchasing WAPs, and to confirm power-over-ethernet requirements and any needed data cabling. ICT support will advise about the Aruba iAP-205 which is currently on contract and is fully compatible providing the latest firmware has been applied to the school's fleet of 105 WAPs first. NOTE: The new 300 series Aruba WAPs are not compatible and should not be purchased by schools at this stage. Contact EDConnect to obtain relevant advice and to request this firmware update be applied prior to connecting new iAP-205 WAPs to your school's wireless network.

Aruba Wi-Fi in high schools Information item

It's a different story for our high schools because the Wi-Fi solution deployed as part of 2009's Digital Education Revolution is incompatible with today's WAP products. This proven and robust high school Wi-Fi system continues to function well and in the event of faults, ITD is able to swap out faulty Aruba AP-125 WAPs. However, extending this Wi-Fi network is difficult as it is classified as end-of-life and new units have been unavailable since 2013. The Department is in the advanced stages of procuring a new solution. An announcement will be made as soon as this concludes. High schools can then access this procurement contract to upgrade to the latest Wi-Fi solution if they wish to replace their entire fleet of WAPs.

WiFi image

eT4L Primary server refresh News item

In the week 3 issue this term, we reported that planning had started in the major project of replacing the eT4L server in all primary schools in NSW. In that article, we posted the four proposed phases to be carried out. It has been decided that to ensure a smoother process for schools and the hardware delivery and installation phases, that the first phase will now be a visit by our support team to ensure adequate space, power and network connectivity exists to allow for both the old and new servers to temporarily sit side-by-side. This visit will be arranged by your local school support team and is expected to take around half an hour only. During the visit, your assistance will be required to identify a suitable storage location for the new server boxes that are expected to be delivered next term for schools in the Macquarie Park and Ultimo operational areas. We'll keep you updated as the project develops.

Secure Proxy Authentication News item

A significant milestone was achieved on 14 March when the last groups of schools cut over to Secure Proxy Authentication (SPA). Following a small pilot, high schools were commenced in March 2016 and completed by September. Primary schools followed, commencing in November with entire principal networks cutting over on a tight schedule. This achievement is significant because it affected every user of every device in every school - staff and students. All needed to be aware of the changed user logon requirement and that called for great cooperation between ITD, school principals and ICT coordinators to ensure the right message was delivered at the right time. SPA delivers a smoother user experience when accessing the internet for all eT4L managed devices and it paves the way for our next project in this area, simplified sign-on. Thank you to all involved in ensuring SPA works well in each school.

Still using the old PAC file? Information item

One of the goals of moving to SPA is to remove the 2,000+ individual school PAC files from our infrastructure. SPA delivers a single, common PAC file to all users via eT4L. Now that the rollout of SPA is complete, plans are in place to delete the old PAC files during term 2. Is your school still advising students and staff to use the old PAC file when setting up their browser or network connection?

  • The old PAC file looks a bit like this:
    http://pac.schools.nsw.edu.au/schools/schoolname-p.pac
  • The new common PAC file is:
    http://pac.det.nsw.edu.au/fib/proxy.pac

In eT4L schools, the easiest way to get the new PAC file is to set your BYOD or unmanaged device to Automatically receive proxy settings and to remove the old PAC file setting or manual proxy setting entered. Further advice will be provided prior to deletion.

Image: Don't use the old PAC file

SPA and Apple devices Information item

Of course, a project that touches so many different device brands, models and operating systems is bound to experience challenges. Extensive testing was completed prior to commencement, but changes in operating systems over the duration of the project raised some inconsistencies that needed to be addressed as the project progressed. New versions of Apple OSX and iOS in particular saw varied user experiences across NSW as schools cut over to SPA. While some schools had no issues, others required significant intervention on each device to force them to forget previously stored user credentials. ITD continuously monitored these issues and provided updated advice throughout the project. While most schools with iPads and Macs have now resolved any outstanding issues, some individual devices may still be causing problems. The latest version of the SPA and Apple Devices fact sheet should help.

Adobe package retirements Information item

Following the release of updated Adobe packages as announced in Technology News for Schools this term, the following older Adobe packages will be retired and removed from UDM this week. Any computers that have had any of these products deployed via UDM will see them automatically disassociated, so future PC rebuilds will not re-deploy these titles.

  • Animate CC v.2016 | Bridge CC v.2016 | Captivate v.8 | Dreamweaver CC v.16 | ExtendScript Toolkit CC v.4 | Extension Manager CC v.7.2 | Illustrator CC v.18 | InDesign CC v.10 | Lightroom CC v.6.0 | Muse CC v.2016 | Photoshop CC v.16 | Photoshop Elements v.13 | Premiere Elements v.13 | Premiere Pro CC v.2015.3 | Video and Audio Collection v.2015

Seesaw app on older iPads Information item

Several schools reported an issue when trying to upload from the Seesaw app on older iPads in schools. Following testing, we have confirmed that v4.5.6 of the Seesaw app works correctly for all functions if used on a newer iPad running iOS 10.2.1, but fails the upload function when used on an iPad running iOS 9.3.5. With older iPads now listed as end-of-life by Apple and restricted to using iOS 9, it's important that users of Seesaw are aware of this issue. Alternative options if the school does not have newer iPads include using a PC or Mac to upload content by signing into the Seesaw website. The Seesaw developers have been provided comprehensive details about this issue in our environment and will hopefully release an updated version which resolves the issue on older iPads.

More news.T4L in Week 3

Information Technology Directorate publishes news.T4L three times each term. Remember to share each issue with your staff!